Frequently Asked Questions
- 1How do I make an order for logo design or other graphic design services?To make an order, simply click on our pricing menu tab and select the package that you think would be most suitable for you. After you've chosen your package, you will be brought to our secure payment process where you will enter your payment information.
- 2I've made my order; what happens next?Now it's our turn to get creative! Within 2 business days you will receive your first logo design concepts by Email. You'll be able to review them, and send us your comments. Click here to learn more about the design process that will lead you to the design you'll fall in love with!
- 3How much does it cost?Our most popular design services such as logo and stationary designs are all listed on our pricing page. For any other design services needed, don't hesitate to contact us and we'll get back to you within 24 hours with pricing information for your specific design needs.
- 4Do you offer other design services?Absolutely! In fact, our other design services are very popular. We can offer you designs for everything from business cards to giant billboards and wedding invitations! See our More Design Services to learn more of what LogoDesignGeek can do for you.
- 5Are there any other hidden fees?Absolutely not! At LogoDesignGeek, we believe in honesty and integrity and you get what you pay for. Not only are there no hidden fees, but we also offer an unmatched 100% money back guarantee which means that if you are not 100% satisfied with your design, we will send you a FULL refund.
- 6How will I be updated on the logo design process?At LogoDesignGeek, customer service is our top priority! You will never be left wondering and we will always keep you updated on your design process. Most of our communications and requests are done by Email, and you will get an answer from us usually within 24 hours. You will always be dealing with the same qualified customer service representative to make sure you have the easiest and best experience.
- 7How soon will I receive my logo design or other designs?You will receive your first logo design concepts within 2 days after we have received your payment. For our other design services, it may take a little bit longer depending on the scope of the project, but at LogoDesignGeek we are known for our lightning speed design process!
- 8How do the logo design revisions work? What does unlimited revisions mean?At LogoDesignGeek, we will revise your logo until you are 100% satisfied; that's our guarantee! We will fine tune your logo or any other of your design needs until you absolutely fall in love with it. All revisions are free of charge until you choose the final design, and we will make sure you are happy with what you get!
- 9What if I don't like the logo design or other designs I receive?We are committed to find something you will absolutely fall in love with. By experience, we know that our customers always end up finding a logo design that works for them, but just in case for some reason you are not 100% satisfied, you can always rely on our money back guarantee in which we will send you a full refund if we cannot find a logo design that you love.
- 10Can I suggest some ideas for my logo design or other design needs?Absolutely! In fact, we welcome your ideas with open arms. We love to get your feedback, because let's face it, nobody knows your business more than you! Feel free to give us your ideas and suggestions, and we'll make sure to translate those ideas into beautiful designs.
- 11Can I modify and improve my already existing logo?Yes, this is one of our many additional design services we offer called logo repair. Contact us today to see what we can do for you, and we'll make sure you fall in love again with your new logo design.
- 12Once I've chosen my logo design, what happens next?Great! You've found a logo design that you love. Now it's our turn to send you all available formats for your new logo. We will deliver all available formats to you including eps, jpg, tif, etc.
- 13How do the copyrights work?At LogoDesignGeek, once you've chosen your desired logo, are you the official owner of the logo and you are its legal copyright owner. You now have the ability to trademark your new logo design as it is 100% yours.
- 14Once the logo design process is complete, what kind of support can I expect from LogoDesignGeek?Our customer support team is always there to lend a helping hand. Even after we've completed your logo design or other designs, we'll be there for you to guide you in the right direction if you need help with printing guidelines, sizing, etc.
Also, don't forget to visit our more design services page where you'll see all of our offered services. With these services, you are sure to impress your customers as we help you build your company's brand image with our beautiful designs.
Of course, don't hesitate to contact us for any additional inquiries; we look forward to hearing from you! By now, we are sure that you've seen why LogoDesignGeek is the No. 1 source for logo and graphic design in Canada. Let us prove it to you! Be a part of the LogoDesignGeek experience!
Now let us help you with YOUR project! Browse through our portfolio, and don’t hesitate to contact us if you need any type of information. It will be our pleasure to help!
LogoDesignGeek – Your #1 source for Logo & Graphic Design at affordable prices.